The biggest retail trends expected for 2021

COVID-19 has revved-up all things virtual, driving industries like retail to its peak. Personally, I have found myself (and many others) shopping online like never before.

Applications like Augmented Reality (AR) and Artificial Intelligence (AI) have equally been on the rise with virtual “Try-before-you-buy” experiences, like Louis Vuitton, chatbots, virtual assistants and voice recognition. But have you heard of autonomous deliveries? In short, there is a possibility that there might be robots and drones delivering your packages right to our doorstep.

Autonomous deliveries and fulfilments reduce the risk of coming in contact with people carrying unknown viruses.

– Fatma Masaud, Mojo PR