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The retail industry is at a critical crossroad that threatens the old order and demands a new evolutionary approach. The region’s largest retailers and developers participated in key discussions at the Retail Leaders Circle that took place on 6 – 7th March.
Key highlights included:
• As digital platforms gain increasing influence, every industry needs to develop their virtual presence from omni-channel to omni-experience.
• Retailers cannot deny the commercial value of women. It’s time for brands to connect with women, recognising and appreciating their influence, power and uniqueness.
• Technology, trends and customer tastes will change, and so must retailers.