Imagine this: you’re the CEO of a successful company. You’ve got a supportive staff and profits are soaring. You’ve brought in a new batch of interns.
One of those interns says, “I see what you’re doing at this company, and this is what you’re doing wrong.” What do you do? Fire them on the spot?
Wrong. Victor Ho of FiveStars operates under the belief that the most junior person in a room is the most qualified to disagree with the most senior. Why? “The more removed you are, the less you drink the Kool-Aid. You have a fresh perspective.”